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detail update...please help thanks
hi
no-one can update their details but seem to be able to do it thought customer services...I just asked them to add my mobile number but take off my old number (they added my new number but didn't delete my old)
I also asked them to put something different down for my town and pointed out some people have "value town" "no chat" etc...as their town but they wouldnt do that...why not? I dont get it?
so if any of you sky people (Rich, Dave, Jordan....anyone) can do it for me please pm me thanks x
no-one can update their details but seem to be able to do it thought customer services...I just asked them to add my mobile number but take off my old number (they added my new number but didn't delete my old)
I also asked them to put something different down for my town and pointed out some people have "value town" "no chat" etc...as their town but they wouldnt do that...why not? I dont get it?
so if any of you sky people (Rich, Dave, Jordan....anyone) can do it for me please pm me thanks x
Comments
I'm forwarding this and the other related thread to the rest of the team to look into.
have a look at this post i left there - as it may help you
"have you tried using multiple browsers to update your details?
e.g. if you have been using firefox try IE.
let us know how this works out for you."
kind regards,
Rich
cheers