Withdrawal Net Figures

ChirpyChip

I don't know if this is just me but about a week ago my net withdrawal figures in the banking section of my account page were reset back to zero... on all the cards I had registered to my account.

Any info on why this has happened/if it's just me or has happened across the board?

delaney09

this happened to 1 of my cards the other unfortunately stayed at its high amount lol no idea why it did it though was pretty strange

ChirpyChip

Ye it has happened to all of mine... can someone from sky comment on this please as I would like to get it reset to the correct amounts

yb

mine have been reset to zero also, I managed to get someone from customer services to tell me what my net withdrawals were but I'm not convinced the figures I was told for some of my cards were accurate tbh.

scotty77

same here

Sky_Lee

Hi Guys,

These are now set to zero after a period of 9 months.
The overall aim of this is to make it easier for customers to withdraw their winnings.

Here's the help page: http://help.skybet.com/display/4/kb/article.aspx?aid=1337

Regards
Lee

yb

lol how does that make it easier for customers to withdraw their winnings? On my account details it now tells me my winnings are 0 so I wouldn't know how much to withdraw even if I wanted to take out all my profit.

Bad move imo.

ChirpyChip

Ye makes no sense whatsoever.... how could it possible make it easier if you net is now reading zero.

Totally sucks as I really liked seeing my Net figure as -£1.50.... really made me feel like i achieved

Sigh, this sucks

scotty77

i dont mind it actually.  surely serial depositors don't like seeing +10k or whatever.

if you wanna know how much you've taken out, just do a full payment history search and then do a spreadsheet?

beaneh

In Response to Re: Withdrawal Net Figures:

Ye it has happened to all of mine... can someone from sky comment on this please as I would like to get it reset to the correct amounts
Posted by ChirpyChip

tis somewhat annoying, I don't see the reasoning for having a 9 month rolling window tbh.

You can still request from sky a list of all deposits/withdrawals for you to be able to work these figures out.

ChirpyChip

In Response to Re: Withdrawal Net Figures:

In Response to Re: Withdrawal Net Figures : tis somewhat annoying, I don't see the reasoning for having a 9 month rolling window tbh. You can still request from sky a list of all deposits/withdrawals for you to be able to work these figures out.
Posted by beaneh

Ye it is very annoying.. cheers for the info... I will get onto them for some serious hardcore spreadsheet analysis