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Racing April 20th
2.00 E Archers Row
20.20 K Bubbly BraveHeart
15.55 S Maristar
15.30 H Finlay
20.50K Watered Silk
17.05 NC Hamza
17.00 S SpicanSpan
17.30 S Investment World
£5 win on each
56x50p e/w Accs (5 Horse)
20.20 K Bubbly BraveHeart
15.55 S Maristar
15.30 H Finlay
20.50K Watered Silk
17.05 NC Hamza
17.00 S SpicanSpan
17.30 S Investment World
£5 win on each
56x50p e/w Accs (5 Horse)
Comments
wont pay much but should be easy money
Rocka doodledoo finished 3rd , but after a stewards enquiry, the horse that finished 2nd was disqualified and Rockadoodle doo was placed 2nd.
The f/c paid about £32 , but sky are refusing to settle the bet , saying it is alosing bet as Rockadooodledoo finished 3rd.
This cannot be right.
Does anybody know if sky is right or can I take this further.?
absolutley no reason why you will not.
When you say REFUSE, do you mean you have questioned it and been given a decision? Or do you mean your
balance does not yet reflect winnings being credited?
If the situation is as you've described, then they have NO right to withold payment, and you should pursue
this to the High Court if necessary :-)
Hi,
Yes , they are refusing to pay out,
Wynne
i dont know any major bookie that offers this type of bet but check the small print just in case.
Reply |Sky Bet to me
show details 18:59 (1 hour ago)
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Hi Wynne
Thanks for your email.
I can see your point however we do only pay out in the order that the horses past the post.
Hence as I have stated before your bet was settled as a losing bet. The full terms can be found in our help and support section here
http://help.skybet.com/article.aspx?article=1248&p=5
Kind Regards,
This is the response I got,
Wynne
And with the amount involved and the amount you obviously put through the account, this is very bad PR for SKY BET
GL m8
Keith
if what sky are saying is there policy basically you cant win if your horse doesnt pass the post in a winning position.
which seems a very strange set of affairs i would keep pursuing it through customer service and what ever the outcome do yourself a favour use a differnt bookie for your bets i love sky for poker but skybet is probably the worst place to have a bet.
wynne
i had one from a tip on hear from shazzlin was at 7/4 when i placed the bet with boyles went of 11/4 so i got 11/4 which means im £5 better off for my five bet
bloody disgraceful sky sort it out!!
"Bets are settled in accordance with the official result at the time of the "weigh in". Any change to a result after this point will not count."
This rule is designed to cover subsequent disqualifications for the likes of positive dope test analysis and so on - it does not have any bearing on your bet.
The official result at the time of the weigh in, is the one that was amended in the stewards enquiry.
1 Sunny Game 3/1F
This is the OFFICIAL RESULT, and they have NO right to withold payment.2 Rock A Doodle Doo 10/1
3 Harlestone Times 8/1
You must not accept this refusal to pay. Contact IBAS and ask for their advice. I am as near certain as I can be that you will be paid for that bet.
Post your progress? Thanks.
Here is my bet receipt:
Sunny Game (Win) &
Zigato &
Rock A Doodle Doo (Place) @ Dividend
I would have thought someone at Sky would have seen this post, paid your bet out, apologised and tried to stop this disastrous own goal on the PR front!!
Don't let this drop!
I must admit I do not bet with them, but it seems a massive own goal by Skybet to rule against
you on this one.
A cynical viewpoint is that they hoped to fob you off, and get away with it. A hopefully more likely
scenario, is that you were advised by somebody lacking experience and knowledge of the rules?
Mmmmmmm, and that's being kind!! :-)
The official result in the national press is as SILEEK says and unless your bet stipulates FPTP and it doesnt appear too then they must pay you out.
Get it sorted SKY
sort it out sky or you are having no more of my money and a lot of other peoples too at a guess if this is the sort of website you are running.god help us if someone wins big.
sort it out sky or you are having no more of my money and a lot of other peoples too at a guess if this is the sort of website you are running.god help us if someone wins big.
+1
I am not worried about the money,it amounts to £18 profit on the bet, it is the principle.
It just goes to show when computers are involved , the personal touch is lost, and this is in all walks of life at the moment, unfortunenately.
I do not expect any comeback now , till after easter as there has been no communications in the last 24 hours..
I have informed them, that if there is not an amicable settlement, they will not only lose my sports betting account, they will also lose my poker, Tv, broadband and telephone accounts as well , bearing in mind, I cannot do this until my contract runs out.
I really enjoy taking part in all these activities on sky, there is a great community and I will miss this.
Give you another good example , I had a bet on the Amir Khan/Paul McCluskey fight, which was a farce, because the fight should not have been stopped. PaddyPower returned all losing bets to their clients, because they also thought it was a farce.
Can you think of Sky doing something like that?
C'mon Sky . will you return me my money on this fight, I backed the underdog?