any news on this mate i am interested by this as it happened to me last year did a rev f/c horses came 2/3 rd but winner was dq so basicly my horses came 1/2 nd in theory but they naver paid out so i asked if i had tri cast with winner plus my two horses would they have paid out guy said no because the winner was dq lol work that one out i lost about £30 quid put it down to experiance only do small stakes on here do bigger stakes on another site as what ever happens they seem to get it right i cant understand skys response here alot of punters will read bad pr and word of mouth is worth 5 so if 10 of us moan 50 people wont use the site errrrmmmmm thats bad business sense to me good luck mate any way
any news on this mate i am interested by this as it happened to me last year did a rev f/c horses came 2/3 rd but winner was dq so basicly my horses came 1/2 nd in theory but they naver paid out so i asked if i had tri cast with winner plus my two horses would they have paid out guy said no because the winner was dq lol work that one out i lost about £30 quid put it down to experiance only do small stakes on here do bigger stakes on another site as what ever happens they seem to get it right i cant understand skys response here alot of punters will read bad pr and word of mouth is worth 5 so if 10 of us moan 50 people wont use the site errrrmmmmm thats bad business sense to me good luck mate any way Posted by chefboy79
In Response to Re: Racing April 20th : Thanks for ypur advice, Ihave contacted IBAS this morning and filled in an Adjudication form and sent it for, now wait to see what happens.Sky have not bothered to contact me after I threatened to report them. Here is my bet receipt: Bet Details Receipt O/10151841/0001575 Bet placed at 20/04/2011 14:33 Bet Type Single Bet Channel Internet Number of lines 12 Stake per line £1.00 Total stake £12.00 Settled Y Number of win lines 0 Number of void lines 0 Returns £0.00 Refunds £0.00 Selection Details Class/Sport Event Type Event Market Date Selection Notes Horse Racing Epsom Downs 2.35 Epsom Downs Combination Forecast 20/04/2011 14:35 Hawaana & Sunny Game ( Win ) & Zigato & Rock A Doodle Doo ( Place ) @ Dividend Posted by wynne1938
Got a phonecall from SkyBet this afternoon, saying they had received a query from IBAS about my non-settlement of a bet. They have looked at it again and found that their system had not been updated after the steward's enquiry and apologise for the error. They have paid the £32 for the forecast into my account and have also added a £10 bonus payment for the error. I am now a happy chappy.
In Response to Re: Racing April 20th : Got a phonecall from SkyBet this afternoon, saying they had received a query from IBAS about my non-settlement of a bet. They have looked at it again and found that their system had not been updated after the steward's enquiry and apologise for the error. They have paid the £32 for the forecast into my account and have also added a £10 bonus payment for the error. I am now a happy chappy. Posted by wynne1938
Good result, but shouldn't have taken so long to fix imo.
In Response to Re: Racing April 20th : Got a phonecall from SkyBet this afternoon, saying they had received a query from IBAS about my non-settlement of a bet. They have looked at it again and found that their system had not been updated after the steward's enquiry and apologise for the error. They have paid the £32 for the forecast into my account and have also added a £10 bonus payment for the error. I am now a happy chappy. Posted by wynne1938
nice one!!! i knew it was a computer says no situation it's the betting industry all over nowadays employ a load of kids with no training only qualification required is big tats and a smile (and yes i can say that as im female for those of you that don't know)
In Response to Re: Racing April 20th : Got a phonecall from SkyBet this afternoon, saying they had received a query from IBAS about my non-settlement of a bet. They have looked at it again and found that their system had not been updated after the steward's enquiry and apologise for the error. They have paid the £32 for the forecast into my account and have also added a £10 bonus payment for the error. I am now a happy chappy. Posted by wynne1938
In Betfair lingo, you were 1.01 to get paid on that bet - I was 100% certain of that. Biggest surprise was the time it took to resolve. The right result in the end - with a £10 brucie thrown in :-)
In Response to Re: Racing April 20th : I am going to use that £10 tomorrow: 4.20 Yarmouth Piano 8.30 Southwell Koo And The Gang £3.50 win on each £3.00 win Double Posted by wynne1938
Comments
They have looked at it again and found that their system had not been updated after the steward's enquiry and apologise for the error.
They have paid the £32 for the forecast into my account and have also added a £10 bonus payment for the error.
I am now a happy chappy.
of that.
Biggest surprise was the time it took to resolve.
The right result in the end - with a £10 brucie thrown in :-)
How could they have let such a mistake go this far.
Certainly wont be betting with Skybet unless I have too
Father V
4.20 Yarmouth Piano
8.30 Southwell Koo And The Gang
£3.50 win on each
£3.00 win Double