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Sky Pokers terrible reward system.

edited February 2012 in Poker Chat
Sky pokers reward system is really poor and needs to be improved.

I was watching skytv while playing yesterday and they kept going on and on about this points for cash system. Problem is this system is worth very little, only comes at around 7 percent rakeback(correct me if im wrong).
When compared to other sites, many of which offer up to 60 percent rakeback, its laughable.

Their "jackpot" is a joke. You have to win two specific tourneys on the same night, I think Id rather go and do the lotto.

On top of this, I have only got one deposit bonus ever. They dont seem to give any bonus every now and again, like the competition.
I recently got about a hundred emails and texts spammed to me by sky poker about a promotion. They said they would give me a bonus of between 2 and 100 pounds if I deposited. I ignored this spam for months, finally gave in and decided to take them up on offer. Do you you know what bonus I got, 2 pounds. Insulting way to trick people back to the site in my eyes.
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Comments

  • edited February 2012
    Problem is this system is worth very little, only comes at around 7 percent rakeback(correct me if im wrong).

    You are wrong
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    Problem is this system is worth very little, only comes at around 7 percent rakeback(correct me if im wrong). You are wrong
    Posted by scotty77

    Scotty, instead of posting a pointless reply, tell me why Im wrong, give me proof and tell me what percent it does equate to.....

    Otherwise, why bother posting.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    Problem is this system is worth very little, only comes at around 7 percent rakeback(correct me if im wrong). You are wrong
    Posted by scotty77
    The LOWEST rakeback bonus is £4 for 500 points which could be £50 of rake in SnGs, MTTs, that is 8%

    However it goes up as high as 65%


    The system is VERY top heavy but if we do ever get there I don't think we'll complain!!
  • edited February 2012
    Basically the more you rake the greater the % rakeback you get. 
  • edited February 2012
    Sky's reward system is tailored to its customers imo and perfectly acceptable to a recreational player like me.

    There are also a number of professionals on Sky who obviously like it, or they wouldnt play here.

    It's not going to please everybody, obviously, but like you say there are plenty of other sites out there and plenty of rakeback options.

    But to say sky's system is terrible is not true, as there are clearly 1000s of happy customers here!!!

    Also try telling Dylan and Alan that the jackpot is a joke! Also Jibbz who got 1k for the conciliation Jackpot!

    I think your OP comes across as bitter and unconstructive but anyway good luck in finding a suitable site. Sky do not trick anybody, their promotions are about the clearest out there imo. If you dont read the t's and c's before accepting the promotion thats your fault, not Skys!







  • edited February 2012
    In Response to Sky Pokers terrible reward system.:
    Sky pokers reward system is really poor and needs to be improved. I was watching skytv while playing yesterday and they kept going on and on about this points for cash system. Problem is this system is worth very little, only comes at around 7 percent rakeback(correct me if im wrong). When compared to other sites, many of which offer up to 60 percent rakeback, its laughable. Their "jackpot" is a joke. You have to win two specific tourneys on the same night, I think Id rather go and do the lotto. On top of this, I have only got one deposit bonus ever. They dont seem to give any bonus every now and again, like the competition. I recently got about a hundred emails and texts spammed to me by sky poker about a promotion. They said they would give me a bonus of between 2 and 100 pounds if I deposited. I ignored this spam for months, finally gave in and decided to take them up on offer. Do you you know what bonus I got, 2 pounds. Insulting way to trick people back to the site in my eyes.
    Posted by Spad3s
    Ok, let's address this in turn shall we.

    The Cash for Points system is scaled.  The more you put in the greater percentage you get out of it.  I did run the numbers in another thread and I may dig that out for you if I take a grind break.  You reference other places offering 60% RB.  These places are near extinct.  If you're referencing the RB equivalent at the Biggest site going today you'll notice you only get that kind of level if you've progressed up their loyalty scheme, again, you get out what you put in, like C4P.

    The jackpot is a great promotion.  You are entitled to your opinion but it's meant to be difficult to win, that's why it's a jackpot.  And it can be won, it has been.  Twice.

    If you are getting excessive emails from SkyPoker I would suggest changing your settings and contacting Customer Care.

    On your last point, I'm sorry I'm not an expert on depositor bonuses.  But you never know when a site will introduce these again I guess.
  • edited February 2012

    can't just expect money for free anymore...those days look to be long gone now (though they were good while they lasted)

    if you look around carefully you will even notice that the biggest sites going have lowered their rake recently and it makes good business sense to reward your best customers rather than your smaller customers...i'm sure its nothing personal

  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    Sky's reward system is tailored to its customers imo and perfectly acceptable to a recreational player like me. There are also a number of professionals on Sky who obviously like it, or they wouldnt play here. It's not going to please everybody, obviously, but like you say there are plenty of other sites out there and plenty of rakeback options. But to say sky's system is terrible is not true, as there are clearly 1000s of happy customers here!!! Also try telling Dylan and Alan that the jackpot is a joke! Also Jibbz who got 1k for the conciliation Jackpot! I think your OP comes across as bitter and unconstructive but anyway good luck in finding a suitable site. Sky do not trick anybody, their promotions are about the clearest out there imo. If you dont read the t's and c's before accepting the promotion thats your fault, not Skys!
    Posted by GREGHOGG
    Brilliant post Gregg

  • edited February 2012
    Please take note

    The Sky Poker Community is not a replacement for Customer Care. Nor is it a place to air specific grievances with the service or product. If you have any issues regarding your account, (i.e., Cash for Points, bonus offer or tournament token queries) direct these to Customer Care, not on the forum or PMs to Moderators. Details for Customer Care can be found at the bottom of the page.


  • edited February 2012
    This site ran a depositors bonus a few weeks back.
  • edited February 2012
    I think on the C4P thing i think it varies from level to level.

    E.g. i get 1 point er 10 hands at NL4 and thats at 7.5% rake

    If i where to play NL400 id get 15 (more during happy hours) points per 10 hands with a rake of <1%

    I know that <1% is equivelent to a higher value btw, so not to worry about that and i understand why this comes about. However that says to me alone higer you play the better rake back deal you get.

    Now im not gonna moan about t because sky do a decent amount for my level of players too.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    I think on the C4P thing i think it varies from level to level. E.g. i get 1 point er 10 hands at NL4 and thats at 7.5% rake If i where to play NL400 id get 15 (more during happy hours) points per 10 hands with a rake of <1% I know that <1% is equivelent to a higher value btw, so not to worry about that and i understand why this comes about. However that says to me alone higer you play the better rake back deal you get. Now im not gonna moan about t because sky do a decent amount for my level of players too.
    Posted by The_Don90
    I'ts 1 per 20 now.
  • edited February 2012
    money for free,....... whats not to like?

    i personnaly think its great and look forward to the 1st every month

    cant please everyone i suppose though
  • edited February 2012
    Oh god cheers for the update poker fail btw. :)

    Money for free, not really your just getting a % of what you pay back. Its like buying a car for £10k and selling it on for a sdmaller % a month later.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    Please take note The Sky Poker Community is not a replacement for Customer Care. Nor is it a place to air specific grievances with the service or product. If you have any issues regarding your account, (i.e., Cash for Points, bonus offer or tournament token queries) direct these to Customer Care, not on the forum or PMs to Moderators. Details for Customer Care can be found at the bottom of the page.
    Posted by SolarCarro
    There is still value in allowing respected players to correct misconceptions about the site, as is shown here.

    Looks like every issue has been addressed apart from promotional bonuses for redepositing. I have played on various sites and some I have chosen not to continue with for different reasons.

    But all of those have contacted me offering bonuses if I redeposit, and I am sure Sky is exactly the same. You say that the promotion offered bonuses of £2 -£100 but you only received the minimum. These bonuses are normally graduated, the amount given decided by the volume of poker played in a specified period.

    So if you only make a minimum deposit, and lose it quickly, you only qualify for the minimum bonus. But if you can build your deposit to a level where you can play more you will receive more bonus.

    Nobody forces you to take up these offers, but if you do you should read the T+Cs before criticising.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    I  The more you put in the greater percentage you get out of it.  I did run the numbers in another thread and I may dig that out for you if I take a grind break. 
    Posted by TommyD
    This is a big problem.
    Sky poker rewarding the player whos on the site day and night, but giving  7% to the low stakes player or someone whos only only 2 nights a week.

    Everyone should get the same rakeback as far as Im concerned, why should one person pay more then another.
    But if you post these numbers I would find them interesting.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : This is a big problem. Sky poker rewarding the player whos on the site day and night, but giving  7% to the low stakes player or someone whos only only 2 nights a week. Everyone should get the same rakeback as far as Im concerned, why should one person pay more then another. But if you post these numbers I would find them interesting.
    Posted by Spad3s
    Its called economies of scale. Most loyalty schemes offer an incentive to play more, sky is no exception. Play low stakes on stars you wont get a lot more. We live in a free market economy, if you dont like cash for points play elsewhere. The majority of sky players are happy with the scheme thats one reason the site is growing,
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : Its called economies of scale. Most loyalty schemes offer an incentive to play more, sky is no exception. Play low stakes on stars you wont get a lot more. We live in a free market economy, if you dont like cash for points play elsewhere. The majority of sky players are happy with the scheme thats one reason the site is growing,
    Posted by ACEGOONER
    Ill continue to play there, but I am still allowed have things I dont like about the site.

    Dont even get me started on the software.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : This is a big problem. Sky poker rewarding the player whos on the site day and night, but giving  7% to the low stakes player or someone whos only only 2 nights a week. Everyone should get the same rakeback as far as Im concerned, why should one person pay more then another. But if you post these numbers I would find them interesting.
    Posted by Spad3s

    EVERYTHING works like this, think of bulk purchase
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : Ill continue to play there, but I am still allowed have things I dont like about the site. Dont even get me started on the software.
    Posted by Spad3s
    You get a big +1 for that...
  • edited February 2012
    I think that sky probably has the best rewards value for micro players then most other sites out there.

    I don't think you can include affiliate rakeback schemes as bonuses from main sites.

    Micro players are also rewarded in other ways such as getting their hands reviewed and lots of free advice by the analysts and presenters of 865 as well as special guests giving really high level analysis.


    If you look at 'stars for example even though the rake is lower at 2nl/5nl you have to play alot of volume now to make silverstar, and even then unless you are using your fpps for sats and claiming the T$ back then the rakeback scheme is terrible for the micros. It only really begins to be worth it at platinumstar+
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : There is still value in allowing respected players to correct misconceptions about the site, as is shown here. Looks like every issue has been addressed apart from promotional bonuses for redepositing. I have played on various sites and some I have chosen not to continue with for different reasons. But all of those have contacted me offering bonuses if I redeposit, and I am sure Sky is exactly the same. You say that the promotion offered bonuses of £2 -£100 but you only received the minimum. These bonuses are normally graduated, the amount given decided by the volume of poker played in a specified period. So if you only make a minimum deposit, and lose it quickly, you only qualify for the minimum bonus. But if you can build your deposit to a level where you can play more you will receive more bonus. Nobody forces you to take up these offers, but if you do you should read the T+Cs before criticising.
    Posted by penguin7
    Again, I understand no one forces me to take up these offers. Way to point out the obvious.

    What I didnt like about the £2 -£100 bonus offer is that it is clearly a way to try and mislead the players. If I had just got one mail offering a 2 pound bonus thats fair enough, but why must they try and trick you.


  • edited February 2012

    There are sites with better reward schemes but overall I think sky is the best place to play thats why I play here.

  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : Again, I understand no one forces me to take up these offers. Way to point out the obvious. What I didnt like about the £2 -£100 bonus offer is that it is clearly a way to try and mislead the players. If I had just got one mail offering a 2 pound bonus thats fair enough, but why must they try and trick you.
    Posted by Spad3s
    Now im not aware of the exact offer you are reffering to but there is a clue in the

    £2 to £100 part.

    Yes, you guessed it, the £2!

    Hardly misleading is it, or a trick...

    Like  Solarcarro said, if you have genuine concerns about the site and feedback for sky, contact them through the appropriate channels. Venting on the forum is just going to annoy people, and i expect that is your sole aim!

    Anyway, as i said before, good luck in finding a site suitable for your needs. I am sorry that is not Sky, but no-one is forcing you to play here!
  • edited February 2012
    i have always been happy with my time on sky, but...

    hasnt the new cash for points system got worse for most lower stakes?
    didnt it use to be 500pts £5, 1000pts £15, 2000 pts £30?
    now you recieve less even though there are more low stakes games and full tables than ever (in my time)

    1000pts £10, 2000pts £24-

    am i rembering this wrong?
  • edited February 2012
    wow another moan thread, the solution is simple.. go play somewhere else if you feel so strongly about it, it is what it is and that's that. Sky try and improve things all the time and they can't please everyone, if there are these other sites that offer much better rake back then go and play there!
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    In Response to Re: Sky Pokers terrible reward system. : Again, I understand no one forces me to take up these offers. Way to point out the obvious. What I didnt like about the £2 -£100 bonus offer is that it is clearly a way to try and mislead the players. If I had just got one mail offering a 2 pound bonus thats fair enough, but why must they try and trick you.
    Posted by Spad3s
    When i joined 18 months ago i had the same email and when i typed in the bonus code i instantly got £100 so i can say they wernt tricking you mate.
  • edited February 2012
    In Response to Re: Sky Pokers terrible reward system.:
    i have always been happy with my time on sky, but... hasnt the new cash for points system got worse for most lower stakes? didnt it use to be 500pts £5, 1000pts £15, 2000 pts £30? now you recieve less even though there are more low stakes games and full tables than ever (in my time) 1000pts £10, 2000pts £24- am i rembering this wrong?
    Posted by suzy666
    If you look at the old tier system for 950 points you would have got £5. 

    Under the new system I think you get £7.60.

    So it varies.
  • edited February 2012

    Why are so many people giving the OP such a hard time? Any comments considered critical in any way always seem to get jumped on.

    He's got a point. I've played here for years, and on many other sites too. On other sites I occasionally get an email giving me a free £20 bet on the football or whatever, yet from Sky - not a peep. Despite making substantial bets on skybet I get nothing back from them either.
    On a wider point, I've also got sky TV, sky talk, sky broadband and subscribe to several sky TV channels. You'd think I'd be classed as one of their valued clients. Yet do I really feel valued as a customer? Well, no, to be honest, I don't.

    "If you're not happy then go somewhere else" is the usual reply. If I said that to one of my customers, I'd get fired and rightly so. The overall customer care of the Sky group simply isn't good enough. They get away with it because their products are good, but that isn't a sustainable way to go. The others are catching up quick.

  • edited February 2012
    ^ if you put £10 for 5 days you get a free £5 bet so basically £20 free bets a month or £20 off your sky bill
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