Sky Pokers terrible reward system.

Lambert180

In Response to Re: Sky Pokers terrible reward system.:

In Response to Re: Sky Pokers terrible reward system. : Again, I understand no one forces me to take up these offers. Way to point out the obvious. What I didnt like about the £2 -£100 bonus offer is that it is clearly a way to try and mislead the players. If I had just got one mail offering a 2 pound bonus thats fair enough, but why must they try and trick you.
Posted by Spad3s

I got this email as well and it was clearly not like the deposit bonuses of other sites where you what you get is based on how much you play it's just random.

I was tempted to deposit the £5 and then just withdraw it again and get my free money cos it was money completely for free, but I was too lazy and never got round to it, don't see how you can complain really.

And it's gonna be like any promotion/prize of this sort, not just on poker sites, but things like if you fill up at a BP garage you'll get bonus Nectar points, it's probably gonna be like 3 people get the £100, 5 get £75, 10 get £50, 20 get £25, 50 get £10 and everyone else gets £2 so yeah it's fair to assume that you are more than likely gonna get £2 which ok is a bit rubbish but it's 100% free. I play with my own bankroll created by playing so if you do this, there's no harm in depositing for the bonus then withdrawing it back

Machka

In Response to Re: Sky Pokers terrible reward system.:

Why are so many people giving the OP such a hard time? Any comments considered critical in any way always seem to get jumped on. He's got a point. I've played here for years, and on many other sites too. On other sites I occasionally get an email giving me a free £20 bet on the football or whatever, yet from Sky - not a peep. Despite making substantial bets on skybet I get nothing back from them either. On a wider point, I've also got sky TV, sky talk, sky broadband and subscribe to several sky TV channels. You'd think I'd be classed as one of their valued clients. Yet do I really feel valued as a customer? Well, no, to be honest, I don't. "If you're not happy then go somewhere else" is the usual reply. If I said that to one of my customers, I'd get fired and rightly so. The overall customer care of the Sky group simply isn't good enough. They get away with it because their products are good, but that isn't a sustainable way to go. The others are catching up quick.
Posted by BigBluster

Show me a single instance of a Sky Poker employee saying this?

torryboy

In Response to Re: Sky Pokers terrible reward system.:

Please take note The Sky Poker Community is not a replacement for Customer Care. Nor is it a place to air specific grievances with the service or product. If you have any issues regarding your account, (i.e., Cash for Points, bonus offer or tournament token queries) direct these to Customer Care, not on the forum or PMs to Moderators. Details for Customer Care can be found at the bottom of the page.
Posted by SolarCarro

Pretty harsh, a post like this may begin with a small moan but the information from other posts has been great and informative, we should all be encouraged to post.

Spad3s

In Response to Re: Sky Pokers terrible reward system.:

Why are so many people giving the OP such a hard time? Any comments considered critical in any way always seem to get jumped on. He's got a point. I've played here for years, and on many other sites too. On other sites I occasionally get an email giving me a free £20 bet on the football or whatever, yet from Sky - not a peep. Despite making substantial bets on skybet I get nothing back from them either. On a wider point, I've also got sky TV, sky talk, sky broadband and subscribe to several sky TV channels. You'd think I'd be classed as one of their valued clients. Yet do I really feel valued as a customer? Well, no, to be honest, I don't. "If you're not happy then go somewhere else" is the usual reply. If I said that to one of my customers, I'd get fired and rightly so. The overall customer care of the Sky group simply isn't good enough. They get away with it because their products are good, but that isn't a sustainable way to go. The others are catching up quick.
Posted by BigBluster

I dont know why people on this forum take my comments as a personal insult, small minded I guess.

Its a fact that sky poker reward system is poor. Look at the five year celebration for example. Most other pokersites would at least give a deposit bonus as a celebration but sky pokers so called promotions over this period are laughable, almost non existent.
Every play should be rewarded greatly for helping sky poker do well, not the minority who luck a tourney. Sky give measily promotions and hype them up to the max on their tv channel.

Thats my opinion and I would like to see more rewards to the players.

penguin7

Look at the five year celebration for example. Most other pokersites would at least give a deposit bonus as a celebration

Why ? There are many of us players who are actually celebrating 5 happy years with Sky. And for many of us a deposit bonus has no relevance or interest,

The fact is you got a £2 bonus, and now claim you were tricked and misled. Get real, poker is like life, it rewards winners more than the rest.

Sky_Dave

In Response to Re: Sky Pokers terrible reward system.:

In Response to Re: Sky Pokers terrible reward system. : I dont know why people on this forum take my comments as a personal insult, small minded I guess. Its a fact that sky poker reward system is poor. Look at the five year celebration for example. Most other pokersites would at least give a deposit bonus as a celebration but sky pokers so called promotions over this period are laughable, almost non existent. Every play should be rewarded greatly for helping sky poker do well, not the minority who luck a tourney. Sky give measily promotions and hype them up to the max on their tv channel. Thats my opinion and I would like to see more rewards to the players.
Posted by Spad3s

Spad3s,

You're more than entitled to your opinion and I believe most people on the forum understand your position. Obviously they might not agree with it, but the one thing I think we can all agree on is we know where you stand on it.

I'm closing the thread as frankly I think both sides of the argument have made their point fully enough.

Good luck at whichever poker tables you choose to sit at.