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when is sky going to sort the download client out?
Putting any sort of volume in on the web version is just a complete joke, it's laggy and the time bar just runs out before you can make a decision. I can't explain how tilting it is when this happens, the download client was fine when playing a few tables and since the last adobe update i have not been able to play on it.
How can it take so long to sort this out, for all the positives sky have it's completely overshadowed by poor software and a slow response to fix a clear problem.
If anyone knows how long it's going to take to get this sorted or if this sort of thing has happened before and how long they took then, let me know please as i have had to withdraw most of my bankroll and put it on another site for the time being.
Regards Michael.
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playing through the browser is horrific.
Good morning.
I may be completely wrong, but this MAY be the problem that arose last week due to an Adobe Air Update, which subsequently required the Download Client to be re-installed to account for the Update.
Might be worth a try, & I'm sorry you have experienced problems.
I am with the Techie guys tomorrow in Nottingham, & will raise this thread with them, & see if I can get you a better reply....
Make sure you uninstall using the Windows add/remove programs in your control panel.
Then i'd reboot the system and re-install using the download link on the Sky Poker homepage.
How are you connecting to the internet on the laptop? is it wireless?
What error message do you see when you try to download it again?
What is the exact error message you receive?
When do you get this message?
Which browser are you using whilst trying to download the software?
Have you fully uninstalled both the Sky Poker client and Adobe Air before attempting to donwload and install again?
How did you uninstall them both?
What Operating System are you using?