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OK - Give up! How do you...
... view all your previous games?
I login, go to 'Poker Lobby'
Click on 'My Tables'
In the main screen it shows previous games I've played in. But not all of them.
For instance last night I played in TKO, 7:30 Deepstack and Velocity and want to see the results of them. Bu they are not shown at all under My Tables.
Am I being completely dumb? Is there a filter of some sort that I am missing?
Got a real feeling someone is gonna make me look stupid here!
Darren
I login, go to 'Poker Lobby'
Click on 'My Tables'
In the main screen it shows previous games I've played in. But not all of them.
For instance last night I played in TKO, 7:30 Deepstack and Velocity and want to see the results of them. Bu they are not shown at all under My Tables.
Am I being completely dumb? Is there a filter of some sort that I am missing?
Got a real feeling someone is gonna make me look stupid here!
Darren
Comments
Have another look later in the day and they may well be there.
HI BAZBAZBAZ SORRY FOR YOU MATE BUT WELCOME TO CUSTOMER SERVICES.LOL EH MATE?
Hi Darren, my name's Grant. How can I help you today?
Morning Grant...Here's my problem... How do you view the final results of all your previous games?
I login, go to 'Poker Lobby'
Click on 'My Tables'
In the main screen it shows previous games I've played in. But not all of them?
For instance last night I played in TKO, 7:30 Deepstack and Velocity and want to see the results of them. But they are not shown at all under My Tables.
Am I being completely dumb? Is there a filter of some sort that I am missing?
Unfortunately we do not have that functionality on the site. it is not something we offer
Yes it is. It's on my login?
It will not show the full details. We do not offer this for all games
Based upon what criteria?
This is based on the event, the size, pot sizes as we would not be able to show them all
Really? Can you just ensure that this information you are giving me is absolutely correct? It doesn;t really make sense.
Darren we do not show all the games in your My tables history. That is how it has ben set up
I know that. My question is why and what criteria is used to decide which ones to show?
It is the size of the game. The large events take preference over smaller ones and the amount of people in it
That doesn;t make sense. In 'My Tables' at the moment I am seeing about 20 'finished' tournaments. Some of them are £2 entries with 5 entrants. Others are £33 entries with hundreds of entrants. Some of them are this week. Some of them are from weeks ago. There must be a method used to decide which to show. Sorry if I'm sounding awkward. I don;t mean to be. I'm just trying to understand. When the tournaments are running, I can see them all. As soon as it's finished, sometimes I see them, sometimes I don't.
Hello? Grant? You still shere? Obviously not. I'll go post the question on the forum instead.
sorry for the late reply on this. your ability to search your previous results may be hindered by a couple of known bugs. (these are being looked at and we should hopefully have a fix in the new year.)
in the meantime if you email the exact results you require to help@skypoker.com, the team has access to all records and will be happy to provide any info you request.
if you are still having trouble with this just give me another shout,
Rich
Cheers
ah sorry i don't think i quite understood your last post. i do now. i'll definitely make sure this is considered by the poker team.
all the best,
Rich
Darren