cant log into lobby or my profile

Comments

• Sky_Rich

  October 2009 edited October 2009

  how is it now kev?
  
  there were a few changes to the site this morning that may have temporarily affected a few things. everything should be back up and running as it should now.
  
  let me know.
  
  Rich
  

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• Sky_Rich

  October 2009 edited October 2009

  guys,
  
  try clearing your cookies and cache and restarting your browser. if this fails to work please bear with us and everything should be working again shortly.
  
  Rich
  

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• unknown_username

  October 2009 edited October 2009

  HI RICH
  
  I JUST PHONED CUTOMER CARE THEY SAID THE SITE IS DOWN TRY IN A HOUR??/ IM ON BUT NO LOBBY NO PROFILE NO BALANCE, OH AND SCUNTHORPE LOOK GOOD HEHEHE, I KNOW THATS NOT HELPED MY CAUSE.

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• unknown_username

  October 2009 edited October 2009

  please help, not showing my balance etc can only get community page HELP

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• Grimstar30

  October 2009 edited October 2009

  I've got no balance and no lobby either... using google chrome.

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• PILLOWMAN

  October 2009 edited October 2009

  hi rich , hope youre ok . Just to let you know there seem to be a few problems at the moment. I tried the new tiling of tables.that worked well , however i was unable to close 1 of the tables afterwards. I kept getting a pop up ,the only way to clear it was to login again.  Also just tried to enter a tournament and was unable to do so. Im calm and relaxed ,so no worries , just thought id let you know .

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• PILLOWMAN

  October 2009 edited October 2009

  Update . Managed to enter the tourney. 

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• unknown_username

  October 2009 edited October 2009

  ITS THE GREMLINS PLAYING AGAIN AND NO DOUBT THERE MALE!!!

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• Hale72

  October 2009 edited October 2009

  Site's fine mate, Playing as we speak.
  
  Customer services are definately giving you a bit of gravy there.
  
  I would say try the old switch off then on technique. But I would assume you've done that already.

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• pod1

  October 2009 edited October 2009

  razorkev you have been banned for being a very naughty bot!!!

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• JAMIEP

  October 2009 edited October 2009

  In Response to Re: cant log into lobby or my profile:

  I've got no balance and no lobby either... using google chrome.
  Posted by Grimstar30

  This^^  for me also.

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• Sky_Rich

  October 2009 edited October 2009

  hey Jamiep,
  
  i will look into this one for you. in the meantime have you tried using either firefox or I.E.? both browsers will allow you to play on the tables without problems.
  
  hope that helps you out.
  
  Thanks,
  
  Rich
  

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• JAMIEP

  October 2009 edited October 2009

  In Response to Re: cant log into lobby or my profile:

  hey Jamiep, i will look into this one for you. in the meantime have you tried using either firefox or I.E.? both browsers will allow you to play on the tables without problems. hope that helps you out. Thanks, Rich
  Posted by Sky_Rich

  Cheers rich i have tried all of these in the past and personally google chrome runs the best for me whilst playing here fast n slick hardly any disconnections thats why i use it i guess i will use I.E until it is resolved.

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• Sky_Rich

  October 2009 edited October 2009

  quick update for you guys.... i.e 6 and 7, fire fox and google chrome internet browsers are all compatible with our website so you should not be having any trouble.
  If you delete your temporary internet files and cookies you should be able to log on and play without any problems.
  
  if your still having issues just shout
  
  hope this helps
  
  Rich.

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