Lobby Timeouts

Machka

The lobby windows timing out is absolutely horrible. 

I often have the floating lobby window of the main tournament I am playing on screen and other lobbies in tabs in my browser.  Now every few minutes it brings the lobby window forward and forces you to either continue or close.  When you are multi-tabling you really need the lobbies available to see where you are in a tournament and having the browser window pop-up mid hand is a terrible decision.

It was bad enough when Sky removed the ability to rail tournaments for more than 10 minutes but to force a "keep watching" / "close" windows decision upon us in tournaments we are playing is ludicrous.

I hope Sky either remove the lobby timeout or at least make it an option to disable somewhere - along with an option to disable the timeout of railed tables.

Aaron.

DOHHHHHHH

I can only get 1 lobby up at once? That was bad, i agree theres no need to time it out, nor is there a need to do it when watching a table....y?

hawk7112

+1

SolarCarro

I agree, silly idea, if a lobby is up I want it to stay up!

Dave

Machka

In Response to Re: Lobby Timeouts:

I can only get 1 lobby up at once? That was bad, i agree theres no need to time it out, nor is there a need to do it when watching a table....y?
Posted by DOHHHHHHH

I could only get 1 floating lobby at once, you used to be able to open as many as you liked.

To fix this I would open one lobby, cut the address and paste it into a tab in the browser.  Then open the next lobby etc.

Machka

In Response to Re: Lobby Timeouts:

I agree, silly idea, if a lobby is up I want it to stay up! Dave
Posted by SolarCarro

I expect players in The Primo would enjoy clicking "Keep Watchin" on their lobby 30 times during the duration of the tournament.

unknown_username

Very annoying - please remove it or give us the option to dissable it.

DOHHHHHHH

In Response to Re: Lobby Timeouts:

In Response to Re: Lobby Timeouts : I could only get 1 floating lobby at once, you used to be able to open as many as you liked. To fix this I would open one lobby, cut the address and paste it into a tab in the browser.  Then open the next lobby etc.
Posted by Machka

Ahhhhh thinking and dancing! Used to frustrate me. Hard enough playing 2 tournys without having to keep clicking each lobby when I wanted to follow something.

Mohican

Please remove this function as it serves no purpose for me as a player. I often sit with the tourney lobby open on my screen and in  a long mtt it's very annoying getting asked to keep it open.

belsibub

+1 on all of the above.

DiggerMan

Good grief! I've just come across this new "feature"? and it is truly awful!
Please remove it or at least allow us to disable it! I have the lobby open as a reference, it is not something I forget to close down or want to close down!

goodylad21

Totally agree only being playing for a couple of hours and it has really got on my T1TS !!!!

GaryQQQ

+1 it's a pain in the neck, particularly when playing in an MTT.

MereNovice

Yes, I totally agree.
It's extremely frustrating when trying to multi-table MTTs.

It would be great if you could also remove the time-out when railing tables.
For us sad people who multi-table rail, it makes things rather tricky.

Cowgomoo

Do you mean this?

Root_Kunal

In Response to Re: Lobby Timeouts:

I agree, silly idea, if a lobby is up I want it to stay up! Dave
Posted by SolarCarro

I have this problem for other reason on a different subject though

Machka

In Response to Re: Lobby Timeouts:

Do you mean  this?
Posted by Cowgomoo

No, railed tables closing every 10 minutes are a problem since an update to the software quite a while back.  The Lobby timing out after 10 minutes is a whole new thing since Tuesday.

Machka

In Response to Re: Lobby Timeouts:

In Response to Re: Lobby Timeouts : I have this problem for other reason on a different subject though
Posted by kunster

That is not a software issue, I believe that is hardware related.

FINS

Totally agree cannot think of a reason why this has been done??thought i was going mad at first as i minimise the lobby and just keep check of it,but it kept vanishing so glad i spotted this thread. 

spornybol

In Response to Lobby Timeouts:

The lobby windows timing out is absolutely horrible.  I often have the floating lobby window of the main tournament I am playing on screen and other lobbies in tabs in my browser.  Now every few minutes it brings the lobby window forward and forces you to either continue or close.  When you are multi-tabling you really need the lobbies available to see where you are in a tournament and having the browser window pop-up mid hand is a terrible decision. It was bad enough when Sky removed the ability to rail tournaments for more than 10 minutes but to force a "keep watching" / "close" windows decision upon us in tournaments we are playing is ludicrous. I hope Sky either remove the lobby timeout or at least make it an option to disable somewhere - along with an option to disable the timeout of railed tables. Aaron.
Posted by Machka

i am one for u, get rid off, was in b/h had good hand then pop up came up, off puttin espeailly in middle off hand hope sky get rid off ??

Sky_Rich

Thanks for this feedback guys. I'll pass this on to the rest of the team ASAP.

Tikay10

Hi Guys,

I discussed this with the Suits & made them aware yesterday.

The change was made for very good technical reasons, as part of various meaures to reduce "load".

The time period is something which Sky Poker can vary as they wish, so reverting is quite do-able.

What they will now do, based on your feedback, is get it adjusted to time-out once per hour. This will be introduced as soon as they are able to implement - in the next day or two I would imagine.

Once per hour may not be ideal, or exactly what you would wish, but please give it a week to see how it, & you, settle to it. If it is still a major annoyance, then Post again, & I'll send it to the Suits, & I'm pretty sure they will dial it out to 2 hours, or whatever.

Does that sound reasonable?

They are just changing a few things to help make the platform run on less load, & that issue you highlighted was one of scores of little changes they made which will help the site operate more efficienty. All of them are reversible, should the need arise, it's just about strikimg a balance.

The feedback was excellent, perfect, thank you. 

Mr_Miyagi

An hour would be more than enough surely. Especially if you open the lobby at the start so it then closes during the break, you can re-open it after you come back from the loo.


Thanks Tikay, Rich + Sky.

unknown_username

In Response to Re: Lobby Timeouts:

An hour would be more than enough surely. Especially if you open the lobby at the start so it then closes during the break, you can re-open it after you come back from the loo. Thanks Tikay, Rich + Sky.
Posted by Mr_Miyagi

This change is now live folks

We've set it to 90 minutes in fact, which should be more than enough time to prevent becoming a nuisance but still provide server load benefit for which it was developed.

Sorry guys for the inconvenience and thanks for bearing with us for the last 24 hours!

Best Wishes

Adam

rawhand

In Response to Re: Lobby Timeouts:

In Response to Re: Lobby Timeouts : This change is now live folks We've set it to 90 minutes in fact, which should be more than enough time to prevent becoming a nuisance but still provide server load benefit for which it was developed. Sorry guys for the inconvenience and thanks for bearing with us for the last 24 hours! Best Wishes Adam
Posted by Sky_Adam

Thanks guys

Machka

Brilliant response, thanks Sky Poker people, whoever started this thread deserves a pat on the back.  No, not from you Cowgomoo!

I'll add a post to try and justify keeping railed tables open longer in a while, but I'm eating my dinner so it will have to wait. :-)

Machka

Some quickish calculations as to why timing out the lobby or the railed tables doesn't make sense in terms of network traffic. 

Here I'm assuming the lobby stays open indefintiely.

2 Hour Tounry when Lobby Stays Open
Action	Cost Bytes
Open Lobby	143,716
Lobby running for 1m	15,601
Lobby running for 119m more	1,856,567
Total Lobby Bytes for 120m	2,015,884

Here I'm assuming that the lobby closed after 10 minutes and the user just reopened it.

2 Hour Tounry when Lobby Closes at 10m
Action	Cost Bytes
Open Lobby	143,716
Open Lobby 11 times more	1,580,871
Lobby running for 1m	15,601
Lobby running for 119m more	1,856,567
Total Lobby Bytes for 120m	3,596,754

So over a 2 hour period having the lobby stay open uses about 2MB of data compared to 3.5MB when the lobby times out.


For the table timings I'm assuming that you are railing a 2 hour period of a tournament.

Here the Table is staying open indefintiely.

2 Hour Tourny Railing when table stays open
Action	Cost Bytes
Open table	1,672,939
Table open for 1m	15,195
Table open for 119m more	1,808,205
Total for table open 120m	3,496,339

Here it is closing after 10m and the railer is reopening the table each time it closes.

2 Hour Tourny Railing when table closes at 10m
Action	Cost Bytes
Open table	1,672,939
Open table 11 more times	18,402,324
Table open for 1m	15,195
Table open for 119m more	1,808,205
Total for table open 120m	21,898,662

So over a 2 hour period a table that stays open uses about 3.5MB of data compared to 22MB when the table times out.

All this is based on data snapshots across my network taking away background traffic where possible.

Based on the above I'd say keeping a table open until the table is emtpied after the tourny closes or the players are balanced away makes sense.

Aaron

Machka

All the above is based on this data I captured (each Start is the point I used as the zero):

Time	Received Bytes	Comment
20:55:30	2133895826	Start
20:56:30	2134069653	After 60s and Loading Lobby
	173827	Bytes used in 60s and Loading Lobby
21:01:30	2134248715	300s later Lobby left open
	179062	Bytes used in 300s if Lobby left open
21:08:00	2134459294
21:09:00	2134479505	After 60s monitoring background noise
	20211	Bytes used in 60 seconds of noise
	78007	Bytes used in 300s -noise with lobby open
	15601	Bytes used in 60s -noise with lobby open
21:14:30	2135279054	Start
21:15:00	2135432875	After 30s and Loading Lobby
	153821	Bytes used for Loading Lobby inc noise
	143716	Bytes used for Loading Lobby -noise
	862293	Loading Lobby x 6
	936084	60 x Lobby open for 60s
	1798377	total bytes used for lobby open 1h opening x 6
21:25:00	2135747613	Start
21:25:30	2137430657	After 30s and Loading table
	1683044	Bytes used for 30s and Loading table
	1672939	Bytes used for 30s and Loading table -noise
21:30:30	2137584639	After 300s of table being open
	153982	Bytes used for 300s of table being open
	30796	Bytes used for 60s of table being open inc noise
	15195	Bytes used for 60s of table being open -noise

Machka

The Lobby has started timing out again after 10 minutes.

unknown_username

Hi Aaron,

Thanks for letting us know, i'm not sure how this old setting has been re-introduced during todays outage but i'll pick it up in the morning.

Its definitely not intended and i'll get this returned to the previous timeout setting asap

Apologies all for the inconvenience as i appreciate it will be annoying

Best Wishes

Adam

tiercel

 Ditto to all .


n Response to Re: Lobby Timeouts:

In Response to Lobby Timeouts : i am one for u, get rid off, was in b/h had good hand then pop up came up, off puttin espeailly in middle off hand hope sky get rid off ??
Posted by spornybol