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Desperate for some advice!

24

Comments

  • edited May 2011
    The only thing I don't like about cables is having to make them up.

    When I worked in a college we setup the whole network and some days I just couldn't get all of the strands of cable to make contact with the ends of the connector plugs. Talk about tilt.
  • edited May 2011
    In Response to Re: Desperate for some advice!:
    The only thing I don't like about cables is having to make them up. When I worked in a college we setup the whole network and some days I just couldn't get all of the strands of cable to make contact with the ends of the connector plugs. Talk about tilt.
    Posted by AcidMan27
    Been there, done that. Not half as tilty as the older BNC type though!

    These days I just take ready-made cables from work

  • edited May 2011
    In Response to Re: Desperate for some advice!:
    Allsorts of equipment in your house can interfere with your signal so changing channels can help eliminate this. I just wish i'd advised you to try that, but I don't really run wireless except for a spare pc that rarely gets used so until I saw Trev mention it i'd forgotten all about changing channels.
    Posted by AcidMan27
    No worries mate, I switched to O2 for free and I'm getting a much better deal and faster broadband so I'm happy!

    Thanks to everyone for their input. I really appreciate it!

    Well done skypoker community!
  • edited May 2011
    The advice given to DOHHHHHHH was on the thread HERE.

    If anyone is getting similar drop outs it might be worth checking the router settings just after a drop out and see if the DHCP lease has been renewed.  This could be causing drop outs.  There is usually a setting that says lease time x.  x is usually in seconds so increase it, if it's set for 3000 seconds make it 86400 which would be 1 day.
  • edited May 2011
    In Response to Re: Desperate for some advice!:
    The advice given to DOHHHHHHH was on the thread HERE . If anyone is getting similar drop outs it might be worth checking the router settings just after a drop out and see if the DHCP lease has been renewed.  This could be causing drop outs.  There is usually a setting that says lease time x.  x is usually in seconds so increase it, if it's set for 3000 seconds make it 86400 which would be 1 day.
    Posted by Machka
    Thanks!
  • edited May 2011
    Well - I certainly hope I have been able to help - But you know a wired option is your best bet right?
  • edited June 2011
    A quick update on my situation...

    I bought a powerline adapter so i have a wired connection now on my desktop PC upstairs in my room.

    Had it setup for 1 day now.....

    and boom just had 2 drop outs in space of 20 mins.

    This is soul destroying

    :(
  • edited June 2011
    Drops outs as in the whole of your internet connection has gone or just  playing on here ?
  • edited June 2011
    When you suffer a "dropout" do you have ANY network connectivity? Can you PING your local router?

    *edit we can provide instructions if you don't know how to use PING.
     
  • edited June 2011
    I don't know what PING is sorry...

    Drop outs as in whole of internet
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    I don't know hat PING is sorry... Drop outs as in whole of internet
    Posted by splashies
    PING is a simple 'are you there?' tool. You should be able to PING your router (assuming it's not configured to ignore PING).

    First you need to know the IP address of your router.

    Click Start, Run & type CMD and press ENTER.
    That'll launch a command prompt.

    At the command prompt type PING followed by SPACE and the IP address of the router followed by ENTER.

    EG, say your router IP is 192.168.1.254 you'd type PING 192.168.1.254

    You should then see the tool try four times and it'll tell you if it's got a reply or not (not = REQUEST TIMED OUT).

    Typing EXIT will close the command prompt.

    If you're not getting a reply then that indicates a local network problem. Give the PING a try now to familiarise yourself with it.
     

  • edited June 2011
    Ok done that and got this four times

    Reply from "IP Address" bytes=32 time=2ms TTL=64
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Ok done that and got this four times Reply from "IP Address" bytes=32 time=2ms TTL=64
    Posted by splashies
    That's fine. Try it when you're next experiencing 'the problem' (you may have to be quick!) and see if it still replies or says REQUEST TIMED OUT
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    In Response to Re: Desperate for some advice! : That's fine. Try it when you're next experiencing 'the problem' (you may have to be quick!) and see if it still replies or says REQUEST TIMED OUT
    Posted by NoseyBonk
    Ok mate thanks.

    I kinda want it to drop out now so i can test it.
  • edited June 2011
    Just leave the command prompt open at all times with your PING command already typed in, ready to hit ENTER! :-D
  • edited June 2011
    Just a quick question,you do have your router plugged in to the main incoming box and not an extension as these can give you problems.
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Just leave the command prompt open at all times with your PING command already typed in, ready to hit ENTER! :-D
    Posted by NoseyBonk
    "Destination host unreachable"
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Just a quick question,you do have your router plugged in to the main incoming box and not an extension as these can give you problems.
    Posted by belsibub
    You mean the phone line?

    Thats plugged into a phone socket thingy in front room. (Obv using 1 of those filter thingys)
  • edited June 2011
    If you only have 1 phone input box that must be the main 1 fitted by BT(or phone provider).But if there are multiple phone sockets in the house the rest are extensions from main usually of poorer standard wiring.The main 1 is normally a much bigger box and is the direct link to the outside phone line and is where the router should be fitted too.
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    If you only have 1 phone input box that must be the main 1 fitted by BT(or phone provider).But if there are multiple phone sockets in the house the rest are extensions from main usually of poorer standard wiring.The main 1 is normally a much bigger box and is the direct link to the outside phone line and is where the router should be fitted too.
    Posted by belsibub
    No it's not plugged into the main box then, coz that is in the hallway. You reckon it could be as simple as that?
  • edited June 2011
    Worth a try.I was told by an engineer you should always use the main box.
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Worth a try.I was told by an engineer you should always use the main box.
    Posted by belsibub
    Just had a look in my hallway and there is no main box as such...

    The main telephone wire comes out from the wall and directly into a phone extension socket immediately adjacent to it. (Just like the socket in the front room)

    I guess that must be the main one. Will be faffy putting the router in the hallway and somehow trying to get an ethernet cable from there to the front room for the main pc.

    ......................................................................................................................................

    Also the router is currently pretty close to a radiator, can this cause an interference?

    It had alreay been there for 2 years previous without this being a problem.
  • edited June 2011
    The signal quality deteriorates if you're running off any extensions so yes it's always better to run off your main socket.

    Having said that, I run off an extension cable off the main socket and have no problems but it wouldn't take much for the quality to drop and for me to get problems.


  • edited June 2011
    In Response to Re: Desperate for some advice!:
    The signal quality deteriorates if you're running off any extensions so yes it's always better to run off your main socket. Having said that, I run off an extension cable off the main socket and have no problems but it wouldn't take much for the quality to drop and for me to get problems.
    Posted by AcidMan27
    Is it worth getting an expert in now? Coz iv tried so many things.
  • edited June 2011
    Might be worth trying some new filters first that you're using on your phone lines. Have you got any spare ones ?

    Might be worth getting somebody in after that.


  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Might be worth trying some new filters first that you're using on your phone lines. Have you got any spare ones ? Might be worth getting somebody in after that.
    Posted by AcidMan27
    Yes put new filters on when the new router arrived.

    Right it just dropped out again. So i did the another PING test but this time it received a response! Whereas earlier it didn't!

    Just ran the "Diagnose and Repair" in Network and Sharing Centre when the drop out occured. This is what is said...

    Windows confirmed that www.microsoft.com is currently online, but is not responding to connection attempts at this time.

    This usually means that a firewall is running somewhere between the two computers and is blocking "World Wide Web service (HTTP)". Windows has confirmed that Windows Firewall on this computer is correctly configured to allow this connection. However, a remote firewall might be blocking your connection.

    What do you make of this?
  • edited June 2011
    Do you have microfilters fitted to EVERY phone socket in the house?  You need to.

    Also did you check the lease time I suggested in the previous post?


  • edited June 2011
    Are you running any other firewall software alongside windows firewall ?

    Have you checked your pc for malware lately ?


  • edited June 2011
    In Response to Re: Desperate for some advice!:
    Do you have microfilters fitted to EVERY phone socket in the house?  You need to. Also did you check the lease time I suggested in the previous post?
    Posted by Machka
    I have filters to every socket that is being used. Do i need filters in sockets thata aren't being used?

    I did check the lease time after a drop out.... it said 0 days 23 hours..... no option to change it either.

    That firewall messa ge is a weird one. Im 99% sure i only have windows firewall running and at the time no other pc's were switched on in the house.

    Just did a scan now acidman and all seems ok.
  • edited June 2011
    In Response to Re: Desperate for some advice!:
    In Response to Re: Desperate for some advice! : "Destination host unreachable"
    Posted by splashies
    Can you remove DHCP from the equation?

    You'll need to manually configure your PC's IP address (make sure it doesn't clash with another device), Subnet Mask (whatever the router uses, most probably 255.255.255.0) and Default Gateway (address of your router). And you'll need to manually configure the DNS to point to your ISP's DNS servers. Are you ok with that?
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