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The best way to contact Customer Care who are able to deal with this, please click here to email them, please give then as much info as you can, i.e. table id and aliases.
I would suggest copy, and pasting the hands that you are losing with AA and KK to the poker clinic to see if there is something you are doing wrong
Good afternoon.
Apologies for lack of replies by myself in the last few weeks, whilst I've been away.
I returned to the London office today, but I have the Show tonight, then I head down to Cardiff tomorrow, for the weekend.
I'll get up to date by the early part of next week, all being well.
Many thanks to those who answered questions on my behalf, & to all those who posed the questions, keep the questions coming please.
But he contacted me via MSN after the Show last night, & said he will be down @ SPT Cardiff this weekend, so if he turns up, I'll ask him!
It probably seems unfair, Slim, but if you think about the maths, it all adds up.
At the sharp end of Tourneys, almost every time we play a hand, all our chips are at stake. Let's say we go for 5 consecutive 50% - 50% flips - which CAN happen.
Think about the odds of winning 5 "flips" on the bounce - then it becomes easier to come to terms with why we all suffer so many beats late in Tourneys.
Might be worth remembering that if you motor with a small stack, most all-ins will be for our Tourney life, whereas if we motor with a big stack, losing all-ins are not "fatal".
Also, if you have no "edge" in a Tourney, no advantage or disadvantage over the rest of the field, you will only cash in 10% of the Tourneys........so you'll fail to cash 9 times in 10.
Sobering thoughts, I'm afraid!
I cleared most of the PM backlog after I finished the Show last night, & got fully up to date this morning, & have now replied to your PM, too.
I will try & deal with the matter this weekend, though I'm off to Cardiff in the next half hour, & SPT weekends are pretty hectic.
Apologies for the delay.
It IS "outlawed" by Sky Poker.
When you see, or are subjected, to such abuse.....
1) Make a note of the name of the abuser.
2) Do NOT respond, or engage with them
3) Report the matter to Customer Care immediately.
Customer Care WILL take the appropriate action, & Chat Abuse is NOT permitted.
Players who abuse the Chat Facility, or this Forum, are warned, or chat-banned, or fully banned, depending upon the severity & circumstances. You only have to see the complaints on the Forum about players being "unfairly banned" to see that!
Once again, I'm sorry you were subjected to this. Hard to imagine what sad lives people live when they have to resort to abuse becaue they lose a hand of poker, eh? I often wonder how they cope with adversity in life.
how can i step up to the next level.
trotty21
When's the next SPT Leg?
When do the qualifiers start?
WelshGramps
Next leg is the grand final at DTD in Nottingham on the 10th/11th September (it's a 2 day event).
Satellites are running and in the lobby now.
Very nice meeting you in Cardiff, hopefully meet up again at SPT Nottingham had a great weekend. The sky team were great and the banter between the teams was top notch, was a bit spooked when I phoned the wife at the dinner break and the first thing she said was you ate your tea quick, cant go anywhere these days.
Would be a great if they could record the whole thing but will leave that to the IT guys and gals.
Regards
Andy
Unfortunately, tikay, like us cannot see anyone elses Hand History, I would suggest copying and pasting the hands in question into "The Poker Clinic" section of the forum, you should get some good replies inthere.
I would try contacting Customer Care, use the Contact us at the bottom right side of the page
Copy and paste the hands onto The Poker Clinic, you will get some good responses
The teams are not official, except for TSP (Team Sky Poker), they are set up for friendly rivalry, if you wish to set one up, just post a thread in General Poker Chat and see what happens
i have had 1 good nite of cards in weeks fri won 100 sat lost 100 bad beat after bad beat for weeks no cards at all or if get cards beat off impossible joke why no u wont ans compood sky is never do u just want everyone 2 tell u how good skypoker is but i seen e comps all the time even speak 2 players who agree sky reward bingo players and new players if u could please arange 4 me 2 hav some decent cards i c