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sky problems, pls answer sky
im sure fellow customers will agree, its been a frustrating morning, the site was supposed to be back at 9.30, 10.00 and 10.30, and it wasnt back untill 11.00. we've missed a freeroll, can you double the 12.30 fr prize pool pls?
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entered tournie and no table up
just spoke to customer care, told them i was on firefox so they said go to explorer and is working their fine so why is it a problem with firefox after i was recommended by sky to use, now i`m being told use internet explorer ???
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now i`m confused??
this was in a £2.20 deepstack i raised 4 times raiser and this happened ?? now i switch from firefox to internet explorer recommended by c/care, I`M NOT ASKING FOR REFUND as i could still play, but why was 4 times not regged, and no i did not hit wrong button as most players know i won`t do this with a dum bet like this ??…
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All in results
Is it possible somehow to interrogate hand history to find statistics related to all in pre flop hands, or to use some software to do this
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trying to rail!!
i`m trying to get onto a table in a deepstack but it will not let me into tounie lobby from find a player ???
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Lobby
My lobby is still not right, it hasn't been right since the upgrade, i either get all the players left in high stack to low stack, and the rest all over the place, or i get all the players that are out in the correct order and the players left in all over the place. Its been a couple of weeks now and surely whatever sky…
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My internet connection v's Sky Poker, the saga
I entered the *k BH sat for tonight for the 2nd time just now and my game was going really well till.............................. that lovely little box pops up say NETWORK error. 1st time it passed with out much incident, missed around 5 hands, not to bad, the second time it came up, playing well and it completely froze…
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disconection???
last two days now i have disconection, and i`m not the only one, what made worse tonite i had Q-Q and could not bet, and before anyone asked no it was not my connection at my end
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slow broadband
hi has anyone got any sudgestions on how i can overcome my slow broadband speed as its making it impossible for me to play sky poker this morning speedtest check out at download 490kbps upload 151kbps its even slower in the evening im with bt any suggestions how i could get a faster speed though fixed line or other…
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Download problem
Hi, after being asked to update the download client last week(10/03) i did so but my laptop wont accept the update saying 'an error has occured' and now i cant access the download client at all. I contacted customer care about this and they told me via email to delete adobe air and reinstall it which i did but it's made no…
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canceling tournament registration
if im entered into a tournament via a satalite and cant play in it, if i cancel registration do i get the cash instead?
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What's going on?
Anyone else getting told they don't have sufficient funds to play? I'm trying to sign up to some £3 + £5 DYM's but am getting this message.
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Account Balance not updating?
Just played 5 x DYM's and havent had any of the winnings added, Anyone else having probelms ?, Currenlty 20th in the queue for C/S :(
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Problems with banking (cant sit down on table)
Says i have insuffient funds when trying to sit on cash table or register tourny. Anyone else having same problem?
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Site problems cant get on any new cash tables
Hi help cash tables wont accept new opening play the one i am on but no others
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cant top up 'insufficient funds'
so on on several tables a little while after 4:00 pm i could not top up when below 100bb stack because it says i have 'insufficient funds' this is obv a lie. also when talking to another player they were having the same problem but also couldnt open new tables with the same error appearing. i didnt try to open new tables…
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DYM Last three
I've noticed recently that if you get down to last 3 in DYM - you dont have to play out - every one gets their money and the points are decided on how many chips you have left. Good idea saves having to wait for everyone to go all in
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Showing hands when i dont want to
This keeps happening latley and its just plain annoying really, i keep showing random hands, which is bad if im bluffing or just dont want people to know what i have, ya know keep the mystery and all ;) ive got it set to muck all winning and losing hands, but it still shows (and i know it will if your both in the hand…
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has sky got too much lag?
i try to play more than one hds up table it freezes, i try to send e mail query it freezes, i then try live chat ir still not answered after 5 mins? i understand disconnection happens so not too bothered, but had to laugh when i was playing on one table hds up and the guy was telling me how he was stealing my blonds on the…
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lost connection
HELP.i'm acomputer novice.i've downloaded sky poker but regularley lose connection both wired&wirelessdo not have problem when surfing the internetanyone have suggestions?regardsjune
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slide bar
hi when i read a post and it has numerous pages i have to go to top of page to click next page, i used to have a slide bar at the bottom but its gone does anyone know how to get it back as it is annoying having to go to top of page all the time
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Account security
Hi all, I have recently had dealings with a sky CS rep that left me a little worried about how account security is viewed on the site. Im just wondering how safe you guys feel leaving money on the site. I have large sums on other sites that offer RSA cards and I feel safe. But on sky poker I would not dare keep much on the…
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account security and support
Hi, I have an issue with my account. I have been on to support for the last 2 hours trying to get it fixed, they have not fixed it, I have found a workaround myself. Basically I can logon to the poker client, but I cant logon to the webpage. This has been going on for a while, but I just tolerated it after having to deal…
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The advanced fold button.
Poached this post from the other bit of the forum. Thouhgt the tech guys might like to reply directly, how easy would this be to implement? Great suggestion I think, and don't remember reading anything about it before.... In Response to Re: What improvements would you make to the site?:When the cards are first dealt you…
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timed out no sit back button??
this was only a free table but thought id try and multi table ( for practice) but i found i got timed out and could not get back in till i was removed from table, at the same time other table i could not bet, now i`m not complaining but if this is happening on paid tables ie mtt i would not be happy, just thought i`ll let…
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Open Table window 1/4 white
When any of my games/table open there is about 3/4 of the window covered. The last 1/4 (aprox) is white--it seems something to do with the address bar which is in two sections. It.s ok on one game but when you are tiling with more than one open table--say two tables is aweful. Can I do anything about it?
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Tournament lobby
Posted this earlier in sky tournie forum, but probably better here. I don't know if I have messed the settings up on the tournament overview screen, but when I have displayed be chip count, the players that are out are shown in a random order, where as up until recently, they were shown in the order they went out.
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Forum Glitch?
Is it just me or, after last night's outage, are the pages of the forum playing up?? You click on any subject, and it automatically takes you to the bottom of the page rather than the actual post you want to read.
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keep getting disconnected can anyone help
last four days have been a nightmare, all evening i keep losing connection and getting a popup titled network error and message withinit saying 504 gateway time out have no idea why can anybody help cannot play any more until this is sorted as im only at the table 20 minutes every hour PLEASE HELP THANKS BUSTOUT
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DYM Tables Loading Twice?
This morning, everytime I open up a DYM table, it loads up twice?? It looks like once in the download client and also the web based one (I say this as the window is bigger like when you play on the website). It just means crossing the bigger one off, but obv this isn't supposed to happen?? Just letting you know as I know…
