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Perhaps 1 person at Customer Care could save a lot of time by being proactive on here in the way you do.
In the meantime, you remain the number 1 reason to play on here-thanks
Thanks Mick, Phil, Pads, & Rose, & others who have been very kind.
I DO understand the frustrations. I do.
I gather I'm getting beaten up pretty bad on Facebook & amongst Skype groups, but that's ok, I don't subscribe to either, & I don't really bother, if they can't say it to me to my face, here, then it means nothing.
I really do think that the last few days showed the benefit - if there can be a benefit when problems arise - of keeping you all informed.
I was given responsibility for this Forum about 9 months ago, & I changed a few things, which nobody seems to have noticed. For starters, I don't close threads. Ever. Delete the odd post, yes, but don't close threads. It's good to talk, & if you know the Company line, it helps. Threads used to be closed daily. I think that was wrong, so I changed it. The flip side to that is that players (very few, but some) are taking advantage of that, & overly abusing the Forum, & Sky Poker. Does not seem right to me.
Anyway, as Marsellus said, we cool.
On with the fun.
A quick side story to end on.
I'm contracted to work x hours per week, but I'm not fussed, I work far far longer, & I enjoy it. Love this place, & the people here.
I start at around 6am, work until early afternoon, (much of my work is not forum related - UKPC planning etc & other stuff), then have a daily walk to clear my head of all the negativity, & as I've got some health issues at the mo, & that's followed by my "gym session".
Then, in the evening, glory be, I play poker. I love it to bits, can't wait to start, every night. I try to "clear the desk" first, so I can sit down, chilled, & play poker with a bunch of nice people. I can't begin to tell you how much I enjoy the evenings, its such an escape from all the days aggro, sarcasm (which I positively loathe) & nonsense. Peace at last.......
I try not to look at the Forum whilst playing, but if the fires start burning, someone usually alerts me via the Chat box. And I groan a bit.....
I 6 table PLO8, which is quite a complex game, & my mental dexterity is not quite what it was, so I have to concentrate to the max.
You should see me 6 Tabling, taking a phone call from the Boss (4 or 5 the last few evenings), reading all the e-Mails about the incident, posting them on the Forum to keep everyone updated, tables binging & bonging, good friends chat box typing "did you know you are away on 5 tables mate?" ..... I'm telling you, it's at the very limit of my abilities.
When I have to Forum Post or take a business phone call mid session, I always click the "AWAY" button. It's the right thing to do.
On ONE occasion last night, I forgot to click it on ONE table.
And guess what?
Mr Smartypants posts this.....
"zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz"
You get frustrated at times? So do I. My frustrations are different to yours.
I positively loathe these cliché things.....
zzzzzzzzzzzzzzzzzzzzz
????????????
!!!!!!!!!!!!
Or any combination. That's even worse.
So when my little man typed zzzzzzzzzzzzzzzz last night, it was hard to resist replying. I managed though, & I'm glad. A game later, I busted him. Very first hand. BOOMIO. I'll be honest, I did a little fist pump. oioi. So he had some spare time to zzzzzzzz....
Sometimes it's best to say nothing, keep schtum.
Right, work to do, UKPC stuff to sort, this that & the other.
^^^^
Behave sonny Jim.
Be Patient & Polite
On the flip side, if a player at your table is using all of their time bank when in a hand every time, please address the issue in a polite way. Most of the time a short string of 'zzzz' in the chat box will work. Sometimes the delay is not under the player's control, but they may appreciate you letting them know as often a lagging player will actually think it's the whole game, not realising it's their fault.
^^^^
Yeah, seen that, which, I think, as written 9 years ago by my mate Dave Bland.
It just seems such a cliché, such lazy thinking, so unoriginal. Surely these guys can do better than that, instead of just being sheep?
When a player is slow to act, there is often good reason. Dare I say connectivity issues?
Not exactly the best time for Mr Never Had an Original Thought In His Life Sarcastic Sam to pipe up, is it?
There you go.......
Stay Patient
If somebody's taking longer than you'd expect to play the hand, don't berate them with abuse. The best way to get them moving is just to put a few of these: 'zzz' in the chat.
Nothing to do with me, & I think that's tosh.
Zed's dead baby, Zed's dead.
Not sure if website problems would affect the app also.