Not had this myself carl only when iv had really slow connection or my broadband was playing up... im sure as you said you have tried everything to sort the problem and it will be a da mn shame to see you go .. met you in one of my first ever deepstacks and you been a good friend since(as well as i fine player) Hope you sort this out soon mate (il have only Elsa to rail) Posted by MrMagooo
Hi RAT , only sat on the same table and chatted with you a few times .Each time i have admired the way you play and enjoyed our little chats .Really sorry to hear about the problems you are having . Hopefully somebody will read this and get this sorted for you . Best wishes , pill.
Not had this myself carl only when iv had really slow connection or my broadband was playing up... im sure as you said you have tried everything to sort the problem and it will be a da mn shame to see you go .. met you in one of my first ever deepstacks and you been a good friend since(as well as i fine player) Hope you sort this out soon mate (il have only Elsa to rail) Posted by MrMagooo
Hi Tony, I'll stay in touch and play off my points on freerolls for a while, I'm just not prepared to play for real money when I cant play my game for fear of missing my turn to act when a hand is in play. There are times when the game doesnt let me act until the decision time is nearly up and there are times when it just doesnt let me act, and there are times when it is perfect. But when it plays up I cant play my game! Its virtually all in or fold - no value when ahead and over exposure when behind!
I know you said that you havent experienced it, but there have been times when we have been chatting when I'm playing and its been like an interview on a satelite link! On those occassions I have found that the game freezes and then skips forward meaning I miss my turn to act.
I'll see what happens with the free roll - if playability improves I'll play more.
Rattious, those speed & connection problems you're having must be something local (ie, within your PC or router). This site is absolutely perfect for me and always has been. No speed or connection issues at all. Infact, if anything, table loading times have INCREASED compared to say six months ago. Hope you get it sorted so you can carry on playing, but I don't think you can blame Sky.... IMHO Posted by NoseyBonk
I want to add some comments.
Rattious -
As I said I think the problem will be with your end rather than Sky. You don't need a powerful PC to play here. My own PC at home is over three years old - it's a P4 2.8Ghz with about 768Mb RAM running Win XP Pro SP2 - which compared to most on here is (I imagine) pretty low spec'd. However, it is CLEAN, meaning it's not full of rubbish apps, there's absolutely no spyware, trojans, viruses, general CPU hog processes etc..etc. It also helps if you keep IE (or whatever browser) up to date and also the Flash software. Unfortunately Windows is not the best environment. It's highly volatile and is easily 'damaged' by not only rogue software but often software that should be considered safe. Diagnosing problems can be a highly technical challenge, not one for your avergage PC World person who would simply suggest "a reload". For this reason it's extremely difficult to provide remote support, other than suggesting a few basic general-housekeeping tasks, such as looking after your temp internet file cache, basic anti-spyware & virus type stuff etc.
It really needs some hands-on diagnosis. I don't know where you are in the UK so can't recommend anyone specifically. If you're local to me (South Cheshire / Staffs) then drop me a PM and I may be able to help.
Rattious, those speed & connection problems you're having must be something local (ie, within your PC or router). This site is absolutely perfect for me and always has been. No speed or connection issues at all. Infact, if anything, table loading times have INCREASED compared to say six months ago. Hope you get it sorted so you can carry on playing, but I don't think you can blame Sky.... IMHO Posted by NoseyBonk
Hi NB,
I have talked to the support team, it was there suggestio try Firefox. And I regularly run disk clean up, delete temp files and dont run other applications when I am playing, I use a 250/2 GB lap top with VISTA and have tried differenent connctions and proviers. Its not a constant problem and its not occuring at peak times - its variable. Yet with out naming other sites I have played on others without problems. AND until about 2 months ago I had played on Sky a year without any problems..... It's my assumption that something happened to the software in september when the site crashed a few times and upgrades were implemented
In Response to Re: bye bye 2 all me mates : I want to add some comments. Rattious - As I said I think the problem will be with your end rather than Sky. You don't need a powerful PC to play here. My own PC at home is over three years old - it's a P4 2.8Ghz with about 768Mb RAM running Win XP Pro SP2 - which compared to most on here is (I imagine) pretty low spec'd. However, it is CLEAN, meaning it's not full of rubbish apps, there's absolutely no spyware, trojans, viruses, general CPU hog processes etc..etc. It also helps if you keep IE (or whatever browser) up to date and also the Flash software. Unfortunately Windows is not the best environment. It's highly volatile and is easily 'damaged' by not only rogue software but often software that should be considered safe. Diagnosing problems can be a highly technical challenge, not one for your avergage PC World person who would simply suggest "a reload". For this reason it's extremely difficult to provide remote support, other than suggesting a few basic general-housekeeping tasks, such as looking after your temp internet file cache, basic anti-spyware & virus type stuff etc. It really needs some hands-on diagnosis. I don't know where you are in the UK so can't recommend anyone specifically. If you're local to me (South Cheshire / Staffs) then drop me a PM and I may be able to help. Posted by NoseyBonk
Post tennis? Thanks for your comments Nosey - as you will see from my reply to your last, I have tried the basics. You obviusly know more than I - could VISTA updates be responsible?
I would initially take a close look at the CPU utilization (right-click Start Bar and use Task Manager) at the times you're experiencing trouble, to see if any processes are hogging the resource. You may get the first clues in the trail.......
In Response to Re: bye bye 2 all me mates : I want to add some comments. Rattious - As I said I think the problem will be with your end rather than Sky. You don't need a powerful PC to play here. My own PC at home is over three years old - it's a P4 2.8Ghz with about 768Mb RAM running Win XP Pro SP2 - which compared to most on here is (I imagine) pretty low spec'd. However, it is CLEAN, meaning it's not full of rubbish apps, there's absolutely no spyware, trojans, viruses, general CPU hog processes etc..etc. It also helps if you keep IE (or whatever browser) up to date and also the Flash software. Unfortunately Windows is not the best environment. It's highly volatile and is easily 'damaged' by not only rogue software but often software that should be considered safe. Diagnosing problems can be a highly technical challenge, not one for your avergage PC World person who would simply suggest "a reload". For this reason it's extremely difficult to provide remote support, other than suggesting a few basic general-housekeeping tasks, such as looking after your temp internet file cache, basic anti-spyware & virus type stuff etc. It really needs some hands-on diagnosis. I don't know where you are in the UK so can't recommend anyone specifically. If you're local to me (South Cheshire / Staffs) then drop me a PM and I may be able to help. Posted by NoseyBonk
Post tennis? Thanks for your comments Nosey - as you will see from my reply to your last, I have tried the basics. You obviously know more than me and I appreciate your offer of further help but I am in (sunny) Newcastle.
One further thought could VISTA updates be responsible?
You obviusly know more than I - could VISTA updates be responsible? Carl Posted by Rattious
That's the problem - there's a million possibilities (ok, not a million but a lot lol), so yes it could be the updates. And Vista..... the whole product is one sorry mess that should never have seen the light of day! Don't get me started on that one lol
In Response to Re: bye bye 2 all me mates : That's the problem - there's a million possibilities (ok, not a million but a lot lol), so yes it could be the updates. And Vista..... the whole product is one sorry mess that should never have seen the light of day! Don't get me started on that one lol Posted by NoseyBonk[/QUOTE
Hmmmm, once again I appreciate your comments and if I am wrong about the software - my appologies to Sky
The other half has a net book that runs XP - I'll give that a whirl... with its tiny key board ;-)
The other half has a net book that runs XP - I'll give that a whirl... with its tiny key board ;-) Posted by Rattious
Great. Yes if you have access to another computer then that's a good thing to try. If it's fine then you have your answer and can dig deeper into your own PC. If it's still troublesome then you can look at what other common elements there might be, such as the internet connection (including routing devices and broadband connection).
Just a note on the vista updates. Over the past few weeks there have been a lot of updates coming through. I ran PC Tools registry mechanic after them and it came up with over 300 errors, which it then corrected. I've had no problems whatsoever. I had 3 Sky tables and one from another place all on together last night without any lag.
Comments
I know you said that you havent experienced it, but there have been times when we have been chatting when I'm playing and its been like an interview on a satelite link! On those occassions I have found that the game freezes and then skips forward meaning I miss my turn to act.
I'll see what happens with the free roll - if playability improves I'll play more.
Rattious -
As I said I think the problem will be with your end rather than Sky. You don't need a powerful PC to play here. My own PC at home is over three years old - it's a P4 2.8Ghz with about 768Mb RAM running Win XP Pro SP2 - which compared to most on here is (I imagine) pretty low spec'd. However, it is CLEAN, meaning it's not full of rubbish apps, there's absolutely no spyware, trojans, viruses, general CPU hog processes etc..etc. It also helps if you keep IE (or whatever browser) up to date and also the Flash software.
Unfortunately Windows is not the best environment. It's highly volatile and is easily 'damaged' by not only rogue software but often software that should be considered safe. Diagnosing problems can be a highly technical challenge, not one for your avergage PC World person who would simply suggest "a reload". For this reason it's extremely difficult to provide remote support, other than suggesting a few basic general-housekeeping tasks, such as looking after your temp internet file cache, basic anti-spyware & virus type stuff etc.
It really needs some hands-on diagnosis. I don't know where you are in the UK so can't recommend anyone specifically. If you're local to me (South Cheshire / Staffs) then drop me a PM and I may be able to help.
I have talked to the support team, it was there suggestio try Firefox. And I regularly run disk clean up, delete temp files and dont run other applications when I am playing, I use a 250/2 GB lap top with VISTA and have tried differenent connctions and proviers. Its not a constant problem and its not occuring at peak times - its variable. Yet with out naming other sites I have played on others without problems. AND until about 2 months ago I had played on Sky a year without any problems..... It's my assumption that something happened to the software in september when the site crashed a few times and upgrades were implemented
Any ideas are welcome
Carl
One further thought could VISTA updates be responsible?
Carl
Good luck!
Go to system restore and restore to a point approx 3 weeks ago.
Run disc defragmentation after windows updates post system restore.
If you don't have ''registry mechanic'' download it for a trial period.
Failing all that swap Vista for windows XP home edition, that WILL speed your laptop up. Vista is nice but still fraught with problems.
Vista? Ugh!