The Catch All Site Problems Thread 23rd March (and previously 21st and 22nd March)

rainman397

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March : What's time and a half of zero?
Posted by TommyD

  0
All the best
Rainman397

camilog

hope people are going to be compensated for all the waiting around.... 

TommyD

for those who missed it, pop up saying unpause in 5 minutes just, well, popped up

CATCH-22

back in 5 mins i hear

BFC4EVER09

ONLY PLAY MICRO STAKES BUT TRYIN TO BUILD UP MY POKER POINTS LOST QUITE A FEW POINTS TONIGHT WITH THE ISSUES GOIN ON HOPE WE ALL BAK ON SOON THESE THINGS JUST HAPPEN I SUPPOSE

TommyD

GAMES RESTARTING NOW!!!!

TommyD

Done some deletions.  Please use this or Sky Lee's thread.

Thanks

bigjohn616

Was playing deep stack, it totally froze my laptop, had to take battery out to restart it, by then had been nearly blinded out

CATCH-22

again ?

craigcu12

it is happening again.

andyzican

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

again ?
Posted by CATCH-22

indeed again

lilymia

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

again ?
Posted by CATCH-22

ditto

gazza127

This is ridiculous.

Not acceptable.

An apology and an innevitable freeroll won't cut it.

Thoroughly unimpressed.

TommyD

Pausing again.

Mikeycb

Some people are still playing cause i can see in the lobby my blinds being stolen!

Slykllist

Well....... this is fun!

bolesAA

sigh....... 

CrazyBen23

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

This is ridiculous. Not acceptable. An apology and an innevitable freeroll won't cut it. Thoroughly unimpressed.
Posted by gazza127

+1

Why are they trying to sort it out now on a saturday night, you know the kinda time of the week were its busy, go investigate it at 5am when everyone has gone to bed

craigcu12

the skill of poker is gone now it's just total luck.

all the crashing gets players frustated and in MTTs their is easy chip stealing .

unknown_username

Arrrrrrrgggggggggg!!!!!!


Just had to get that out - soz

CATCH-22

somebody somewhere is tearing his hair ot feel sorry for him

TommyD

Personal opinion.

If you were affected by any of the issues on the site tonight, make sure you have a record of the MTTs, STTs or cash pots involved.  And contact Customer services for a full buy in refund.  The games have just been too up and down all night.

I can't promise anything, not in anyway remotely representing the site.  Just Modding the forum.  But I think everyone should.

Also I would advise you to do by email (start by the green link bottom left of all SkyPoker webpages).  Live chat is gonna be clogged.

bigpunbig

hi can i just ask whats going on i have been in a tournny on a break for last half hour or something..i only signed up today aswell. this is not looking like a  promising site In Response to The Catch All Site Problems Thread 21st and 22nd March:

Hi all I have decided to open this thread for all issues regarding the tech problems tonight in an effort for the forum not to be flooded.  Remember Customer Services do not monitor the forum, but if you were going to post about it, please post here. Thanks
Posted by TommyD

soaper6

just got a refund for a cash game that froze.

goodylad21

Canny be bothered anymore...Am i supposed to keep on waiting ffs - Really peed off now when
I could be doing other stuff !!

Shut the site down !!!

unknown_username

Primo players have been screwed over. 

Game time played 2 hrs 16 mins (should be 3hrs 20 mins) - players left - 53-212 ( clearly people have been blinded out)

I'm not playing... But it's abit of a joke.

Slykllist

Unfortunately we will shortly be taking an emergency outage as we try to resolve the technical problems, we will be settling all tournaments in this time and cash games balances will be returned.

SIGH..... was deffo going to win that one too!

TommyD

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

hi can i just ask whats going on i have been in a tournny on a break for last half hour or something..i only signed up today aswell. this is not looking like a  promising site In Response to The Catch All Site Problems Thread 21st and 22nd March :
Posted by bigpunbig

Hey BPB

There have been major tech issues tonight and yesterday.  It's bad timing that you just joined, it's been quite some time since we've had any issues like that.  Contact Customer Services as explained in this thread and I hope you have a better experience with Sky in the future.

unknown_username

A BIG hand for TommyD dealing with these issues/concerns on the forum whilst trying to play poker.

I'm sure he loves his poker just as much as any of us and it can't be easy dealing with these issues at the same time and i'm sure his enjoyment has been impacted too. 

It's been a bit of a crazy weekend for everyone concerned so well played tommyd (even if we didn't get to play) for dealing with it in a professional manor as always.


For anyone who has been effected, please heed TommyD's advice and contact customer services via email and please ensure you include ALL tournament ID's & related info to enable them to deal with it.

Chris_Mc

In Response to Re: The Catch All Site Problems Thread 21st and 22nd March:

A BIG hand for TommyD dealing with these issues/concerns on the forum whilst trying to play poker. I'm sure he loves his poker just as much as any of us and it can't be easy dealing with these issues at the same time and i'm sure his enjoyment has been impacted too.  It's been a bit of a crazy weekend for everyone concerned so well played tommyd (even if we didn't get to play) for dealing with it in a professional manor as always. For anyone who has been effected, please heed TommyD's advice and contact customer services via email and please ensure you include ALL tournament ID's & related info to enable them to deal with it.
Posted by POKERTREV

+1 good effort.